Returns Policy

We hope that you are happy with your order! We understand that you may wish to return a purchased item and we have made this process easy for you.

 

Eligibility for Return:

We give you 7 days from the date of receipt of item to make a return. To be eligible for a return, the following conditions must be met:

•  The item must be in its original, unused condition, and free from any signs of wear or use.
•  The item should be returned in its original packaging, including all accessories, tags, labels, and accompanying materials with all parts included.
•  Proof of purchase, such as the order number, receipt, or email confirmation, must be provided.

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Items must be returned in new, unworn, unwashed, undamaged, unaltered condition and have the original tags attached and intact.

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Non-Returnable Items

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The following items are not eligible for refunds:

•  Diapering Accessories (including nappies, wipes and changing pads)

•  Bathing and baby care products

•  Undergarments
•  Any feeding / drinking items (with broken seals or not sold with protective packaging)
•  Teething Toys (not sold with protective packaging)
•  Personalized and custom-made products

•  Items on sale / promotional price
•  Gift vouchers
•  Any product that has a broken seal or not in the original packaging.

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Refund Process

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If you would like to make a return, please email our team at nest2flight@gmail.com within 7 days of receiving the item. Our team will provide you with further instructions on how to return the item to us. You will be responsible for the return delivery costs.

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Once we receive a returned item we will inspect it and if the item meets our return requirements we will approve a refund.

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We will then process the refund within 1-3 business days with further instructions.

 

Delivery fees are not eligible for a refund under any circumstances.